Redesigned Member Dashboard

Area

Highlights

Global Navigation

Streamlined top bar with prominent Guestbook logo, universal search, and a My Account shortcut.

Cashback & Redeem

Simplified redemption flow with real-time reward status and a one-tap option to resend virtual-card emails.

Stay History

Three tabs—Upcoming · Past · Cancelled—plus a “Missing a stay?” modal that lets guests submit proofs directly.

Stay PDP

• New “View Details” page for every stay: guests see status-specific information (pending rewards, in-stay experiences, $0 rewards) without contacting the front desk.

• Direct contact & modification links: quick-view cards display the hotel phone and property-specific email, plus an “Edit / Modify Reservation” link that drops guests straight into the booking engine’s change screen—reducing follow-up calls.

• Less manual upkeep: both the property email and modification-URL template can be edited in RewardsDash (Property → Edit or Rate Shop Source → Edit), keeping details accurate as systems change.

• Actionable controls for edge cases: stays stuck in Bill Requested now include a Cancel Stay button with confirmation modal, empowering guests to self-resolve before escalation.

• Smart layout logic: if no property photos exist (common for extension stays), a full-width map fills the hero slot—maintaining a polished look without extra work for the hotel.

Activity Feed

Ledger of every earn and redeem event, complete with type/date filters and paginated results.

Cash for a Cause

Updated charity logos, cleaner terms presentation, and modern checkbox styling.

Member Deals & Referral Program

Revised copy and typography for better readability.

Profile Page

Each section opens in a modal (Personal Info, Emails, Password, 2FA, Delete Account). Successful updates trigger a green confirmation banner.

Footer & Side Navigation

Responsive side menu on smaller screens and a new rounded-edge footer to match the updated look.