--- title: Redesigned Member Dashboard description: What’s new Area Highlights Global Navigation Streamlined top bar with prominent Guestbook logo, universal search, and a My Account shortcut. Cashback & Redeem Simplified redemption flow with real-time --- [Skip to content](https://hotelhelp.theguestbook.com/en/redesigned-member-dashboard#main-content) English Show submenu for translations [![GBLogoBlack](https://hotelhelp.theguestbook.com/hs-fs/hubfs/GBLogoBlack.png?width=50&height=48&name=GBLogoBlack.png)](https://theguestbook.com) Open main navigation Close main navigation - English Show submenu for translations - Go to RewardsDash Go to RewardsDash How can we help? - There are no suggestions because the search field is empty. 1. [Hotel Help Center](https://hotelhelp.theguestbook.com/en?hsLang=en) 2. [Product Updates](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en) 3. [2024](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2024) # Redesigned Member Dashboard **What’s new** | **Area** | **Highlights** | | --- | --- | | **Global Navigation** | Streamlined top bar with prominent Guestbook logo, universal search, and a **My Account** shortcut. | | **Cashback & Redeem** | Simplified redemption flow with real-time reward status and a one-tap option to resend virtual-card emails. | | **Stay History** | Three tabs—**Upcoming · Past · Cancelled**—plus a “Missing a stay?” modal that lets guests submit proofs directly. | | **Stay PDP** | • **New “View Details” page** for every stay: guests see status-specific information (pending rewards, in-stay experiences, $0 rewards) without contacting the front desk. • **Direct contact & modification links**: quick-view cards display the hotel phone **and property-specific email**, plus an “Edit / Modify Reservation” link that drops guests straight into the booking engine’s change screen—reducing follow-up calls. • **Less manual upkeep**: both the **property email** and **modification-URL template** can be edited in **RewardsDash** (Property → Edit or Rate Shop Source → Edit), keeping details accurate as systems change. • **Actionable controls for edge cases**: stays stuck in *Bill Requested* now include a **Cancel Stay** button with confirmation modal, empowering guests to self-resolve before escalation. • **Smart layout logic**: if no property photos exist (common for extension stays), a full-width map fills the hero slot—maintaining a polished look without extra work for the hotel. | | **Activity Feed** | Ledger of every earn and redeem event, complete with type/date filters and paginated results. | | **Cash for a Cause** | Updated charity logos, cleaner terms presentation, and modern checkbox styling. | | **Member Deals & Referral Program** | Revised copy and typography for better readability. | | **Profile Page** | Each section opens in a modal (Personal Info, Emails, Password, 2FA, Delete Account). Successful updates trigger a green confirmation banner. | | **Footer & Side Navigation** | Responsive side menu on smaller screens and a new rounded-edge footer to match the updated look. | The new dashboard is live for all members today—no configuration needed on the hotel side. ![](https://hotelhelp.theguestbook.com/hs-fs/hubfs/Screenshot%202025-06-27%20at%204-56-15%E2%80%AFPM-png.png?width=1919&height=935&name=Screenshot%202025-06-27%20at%204-56-15%E2%80%AFPM-png.png) ![](https://hotelhelp.theguestbook.com/hs-fs/hubfs/Screenshot%202025-06-27%20at%204-56-39%E2%80%AFPM-png.png?width=1919&height=934&name=Screenshot%202025-06-27%20at%204-56-39%E2%80%AFPM-png.png)![](https://hotelhelp.theguestbook.com/hs-fs/hubfs/Screenshot%202025-06-27%20at%204-56-58%E2%80%AFPM-png.png?width=1918&height=935&name=Screenshot%202025-06-27%20at%204-56-58%E2%80%AFPM-png.png)For questions or feedback, please contact the assigned **Partner Success Manager**. - [General](https://hotelhelp.theguestbook.com/en/general?hsLang=en) - [Analytics and Reporting](https://hotelhelp.theguestbook.com/en/analytics-and-reporting?hsLang=en) - [Best Practices](https://hotelhelp.theguestbook.com/en/best-practices?hsLang=en) - [Cash Reward Suite Enhancements](https://hotelhelp.theguestbook.com/en/cash-reward-suite-enhancements?hsLang=en) - [Front Desk and Reservations](https://hotelhelp.theguestbook.com/en/front-desk-and-reservations?hsLang=en) - [Invoicing](https://hotelhelp.theguestbook.com/en/invoicing?hsLang=en) - [RewardsDash](https://hotelhelp.theguestbook.com/en/rewardsdash?hsLang=en) - [Booking Engines](https://hotelhelp.theguestbook.com/en/booking-engines?hsLang=en) - [FAQ's and User Guides & Training Videos](https://hotelhelp.theguestbook.com/en/faqs-and-user-guides-training-videos?hsLang=en#main-content) - [FAQ's](https://hotelhelp.theguestbook.com/en/faqs-and-user-guides-training-videos?hsLang=en#faqs) - [Training Videos](https://hotelhelp.theguestbook.com/en/faqs-and-user-guides-training-videos?hsLang=en#training-videos) - [Product Updates](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#main-content) - [2026](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2026) - [2025](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2025) - [2024](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2024) - [2023](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2023) - [2022](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2022) - [2021](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2021) - [2020](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2020) - [2019 and older](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2019-and-older) - [Integrations](https://hotelhelp.theguestbook.com/en/integrations?hsLang=en#main-content) - [Property Management System (PMS)](https://hotelhelp.theguestbook.com/en/integrations?hsLang=en#property-management-system-pms) [![Chill listening crop-3](https://hotelhelp.theguestbook.com/hs-fs/hubfs/GB-Logo-Black-lp.png?width=34&height=33&name=GB-Logo-Black-lp.png "Chill listening crop-3")](https://www.rewardsdash.com) Help Center Copyright © 2026, The Guestbook