---
title: The Guestbook Mobile App
description: The Guestbook’s first native iOS + Android app is now live, giving members an always-on hub for bookings, rewards, and support—while lowering routine email and phone traffic for hotel teams.
---

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1. [Hotel Help Center](https://hotelhelp.theguestbook.com/en?hsLang=en)
2. [Product Updates](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en)
3. [2024](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2024)

# The Guestbook Mobile App

The Guestbook’s first native iOS + Android app is now live, giving members an always-on hub for bookings, rewards, and support—while lowering routine email and phone traffic for hotel teams.

| **Key features** | **Why it matters to hotels** |
| --- | --- |
| **Upcoming-Stay card** | The home screen automatically shows the next reservation (hotel, dates, confirmation #). Guests can tap straight into the Stay PDP—fewer “Can you resend my details?” calls. |
| **Push notifications** | Opt-in alerts for check-in reminders, reward milestones, and deal expirations keep guests engaged without manual follow-ups. |
| **Member Deals carousel** | Personalized offers surface in-app and open in an internal web-view, driving bookings without desktop drop-off. |
| **Instant search** | A global search bar with type-ahead results starts an Explore Hotels query in one tap—encouraging direct bookings. |
| **Rewards & Redemption hub** | Real-time balance, streamlined cash-back flow, and clearer pending-reward states encourage faster redemptions and repeat stays. |
| **Missing-Stay & Profile forms** | Redesigned inputs with validation, date pickers, and file previews cut back-and-forth on folio issues or profile fixes. |
| **Live-chat support** | “Contact Us” opens a chat web-view, letting guests resolve questions without leaving the app. |
| **Smart-banner promotion** | Safari visitors to TGB.com automatically see App Store / Play Store banners, accelerating adoption. |

 

![](https://hotelhelp.theguestbook.com/hs-fs/hubfs/IMG_3567-PNG.png?width=195&height=423&name=IMG_3567-PNG.png)![](https://hotelhelp.theguestbook.com/hs-fs/hubfs/IMG_3568-PNG.png?width=195&height=423&name=IMG_3568-PNG.png)![](https://hotelhelp.theguestbook.com/hs-fs/hubfs/IMG_3569-PNG.png?width=195&height=422&name=IMG_3569-PNG.png)

 For questions or feedback, please contact your **Partner Success Manager**.

- [General](https://hotelhelp.theguestbook.com/en/general?hsLang=en)
- [Analytics and Reporting](https://hotelhelp.theguestbook.com/en/analytics-and-reporting?hsLang=en)
- [Best Practices](https://hotelhelp.theguestbook.com/en/best-practices?hsLang=en)
- [Cash Reward Suite Enhancements](https://hotelhelp.theguestbook.com/en/cash-reward-suite-enhancements?hsLang=en)
- [Front Desk and Reservations](https://hotelhelp.theguestbook.com/en/front-desk-and-reservations?hsLang=en)
- [Invoicing](https://hotelhelp.theguestbook.com/en/invoicing?hsLang=en)
- [RewardsDash](https://hotelhelp.theguestbook.com/en/rewardsdash?hsLang=en)
- [Booking Engines](https://hotelhelp.theguestbook.com/en/booking-engines?hsLang=en)
- [FAQ's and User Guides & Training Videos](https://hotelhelp.theguestbook.com/en/faqs-and-user-guides-training-videos?hsLang=en#main-content)

    - [FAQ's](https://hotelhelp.theguestbook.com/en/faqs-and-user-guides-training-videos?hsLang=en#faqs)
    - [Training Videos](https://hotelhelp.theguestbook.com/en/faqs-and-user-guides-training-videos?hsLang=en#training-videos)
- [Product Updates](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#main-content)

    - [2026](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2026)
    - [2025](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2025)
    - [2024](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2024)
    - [2023](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2023)
    - [2022](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2022)
    - [2021](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2021)
    - [2020](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2020)
    - [2019 and older](https://hotelhelp.theguestbook.com/en/product-updates?hsLang=en#2019-and-older)
- [Integrations](https://hotelhelp.theguestbook.com/en/integrations?hsLang=en#main-content)

    - [Property Management System (PMS)](https://hotelhelp.theguestbook.com/en/integrations?hsLang=en#property-management-system-pms)

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