The Guestbook’s first native iOS + Android app is now live, giving members an always-on hub for bookings, rewards, and support—while lowering routine email and phone traffic for hotel teams.
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Key features |
Why it matters to hotels |
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Upcoming-Stay card |
The home screen automatically shows the next reservation (hotel, dates, confirmation #). Guests can tap straight into the Stay PDP—fewer “Can you resend my details?” calls. |
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Push notifications |
Opt-in alerts for check-in reminders, reward milestones, and deal expirations keep guests engaged without manual follow-ups. |
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Member Deals carousel |
Personalized offers surface in-app and open in an internal web-view, driving bookings without desktop drop-off. |
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Instant search |
A global search bar with type-ahead results starts an Explore Hotels query in one tap—encouraging direct bookings. |
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Rewards & Redemption hub |
Real-time balance, streamlined cash-back flow, and clearer pending-reward states encourage faster redemptions and repeat stays. |
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Missing-Stay & Profile forms |
Redesigned inputs with validation, date pickers, and file previews cut back-and-forth on folio issues or profile fixes. |
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Live-chat support |
“Contact Us” opens a chat web-view, letting guests resolve questions without leaving the app. |
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Smart-banner promotion |
Safari visitors to TGB.com automatically see App Store / Play Store banners, accelerating adoption. |
